Quick Update 12-15: Brand Ambassadorship: @TheOfficialHer Team Updates
I wish this was a positive review. Unfortunately, it is not. I was asked to become a Brand Ambassador for The Girls Inc aka The Official Her Team in the middle of August. I was reluctant to join, however after speaking with the owner Megan and doing some research on the company, I figured why not give them a shot.
Being that The Fashion Frenze is all about Inspiration and Empowering those who support our page and brand, we thought The Girls Inc was right up our alley in terms of positive brand imaging. So I purchased an Empowerment Necklace from the website. Sent my order back to Meghan and began waiting for the product to be shipped.
Now I was told the product would be shipped in 7 days. Negative. The product still to this very day has not crossed my mailbox or my emails since the order confirmation. In fact, it doesn’t even seem like my order went out for processing at all as I received no other email updates regarding my order. It has now been 30 days.
I reached out to the company on every platform. Still no response. Like no response at all. I’ve been speaking to a wall regarding any info regarding my product that I purchased. No customer service, just radio silence.
So in my conclusion, The Girls Inc or The Official Her Team is not at all a company we recommend. Great customer service is everything and when a business cannot provide at the bare minimum a response… it show the lack of integrity that business has. So I’m out of what $25 to $30 for a product that costs $4 on AliExpress. I never received the product. And being that I was asked to do a Brand Ambassadorship Program, I decided to do a review on the company through my platform as 30 days is way too long to go without a response in this situation.