Ambassador Program: Is The Official Her Team A Scam Or Not?

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I wish this was a positive review. Unfortunately, it is not. I was asked to become a Brand Ambassador for The Girls Inc aka The Official Her Team in the middle of August. I was reluctant to join, however after speaking with the owner Megan and doing some research on the company, I figured why not give them a shot.

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Being that The Fashion Frenze is all about Inspiration and Empowering those who support our page and brand, we thought The Girls Inc was right up our alley in terms of positive brand imaging. So I purchased an Empowerment Necklace from the website. Sent my order back to Meghan and began waiting for the product to be shipped.

Now I was told the product would be shipped in 7 days. Negative. The product still to this very day has not crossed my mailbox or my emails since the order confirmation. In fact, it doesn’t even seem like my order went out for processing at all as I received no other email updates regarding my order. It has now been 30 days.

I reached out to the company on every platform. Still no response. Like no response at all. I’ve been speaking to a wall regarding any info regarding my product that I purchased. No customer service, just radio silence.

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So in my conclusion, The Girls Inc or The Official Her Team is not at all a company we recommend. Great customer service is everything and when a business cannot provide at the bare minimum a response… it show the lack of integrity that business has. So I’m out of what $25 to $30 for a product that costs $4 on AliExpress. I never received the product. And being that I was asked to do a Brand Ambassadorship Program, I decided to do a review on the company through my platform as 30 days is way too long to go without a response in this situation.

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13 thoughts on “Ambassador Program: Is The Official Her Team A Scam Or Not?

  1. Literally just had this happen to me. I think they must have been running a scam last month and it finally caught up to them. I’m not happy about being out the money and will be putting negative reviews everywhere online possible. Thank you for writing this post so that it gets the word out that these people shouldn’t be trusted.

    Like

    • Hi Kate,

      I am terribly sorry that you have had to go through this. Thank you for leaving a comment. I felt helpless in my situation with them. So I decided to do what was in my control to bring full awareness to the situation as best as I can.

      Like

  2. I purchased $80.50 worth of stuff from this company as I, too was asked to be a brand ambassador. I thought it looked like a good thing to be a part of. WRONG…..I got a shipping confirmation on 9/1 with a USPS tracking number showing the label had been printed. Nothing since. I’ve sent 4 emails and instant messaged the “owner” on FB with no reply. I believe this is a total scam. I will be disputing the charge with my credit card company tomorrow. So disappointed….

    Liked by 1 person

    • Again, I am terribly sorry you have had to experience this. It’s frustrating, I know. But I hope you are able to successfully dispute the charges and get your money back. It is only fair.

      Like

  3. THANK YOU FOR THIS!
    I got a DM on Instagram from a seemingly new account asking me to be an ambassador for them.
    I was hesitant, but I sent a reply asking if their offer legitimate (to which they responded almost IMMEDIATELY, so they should have NO problem getting back to their customers about the long waiting times for the items they ordered).
    I checked out their profile and saw a lot of people follow/support them, but I was still a little sus.
    Good thing I trusted my gut instincts and checked the reviews of them first.

    Liked by 1 person

    • Hi, thank you for leaving a comment.
      Yes the fact that it’s been over 30 days, and I still haven’t gotten a response from this company says a whole lot. You are better off sending your money somewhere else.

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    • I’m so happy I did a little research into this before placing an order!! I’m all for women supporting women and it sucks that someone is just trying to capitalize in such a shady way :(. I’m sorry for everyone who had lovely intentions and got scammed, thank you for publishing this article.

      Like

  4. I had the same thing happen to me! Almost exactly as you described it. I am reporting them to the Federal Trade Commission and Better Business Bureau. I am so mad at myself for not trusting my instincts and falling for this trick. They reached out to me via private message on Instagram asking if I would purchase one of their products, then once it arrived to take a photo of me wearing the shirt and send it in so they could possibly use it for the brand campaign. I asked which organizations they donate the money to for supporting women, but they did not respond. After I purchased the shirt, I received the same email that it would arrive in 7-10 business days, but now it has been over 30 days and the USPS tracking label shows that it is still in Denver. I emailed all of their customer service addresses for help and wrote to them on Instagram as well, and have not heard a single thing back. Like someone else on here said, they responded so quickly to me when they first reached out that one would logically think they have ample customer service to respond readily, but that is clearly not the case! Her Team Official is a scam.

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    • Thank You Marisa for your comment. I still have not heard back in regards to my package. The Her Team did however manage to send me a new promo code for their newly released products though!

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  5. Thank you for posting. I just received a DM from them on instagram and thought it was a little suspicious. I am glad I did a simple google search and came across your post. It saves me the headache and money..

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  6. Literally I am so glad that I googled this! They just reached out to me today, and I also thought it was a little fishy, as I have very few instagram followers, and barely know how/ even ever use instagram, but I figured what was the harm in returning their messages?
    Anyways, I was a little worried that the company might not be inclusive of women belonging to the LGBTQ+ community, so I asked them that in their direct message, and they never answered that or any of my other questions. That’s when I started to get suspicious that they might be a bot or I’m not even sure what else!
    That’s when I decided to google the company to try and find some answers, thank goodness I stumbled upon this post before I spent any money or started advertising their company on my instagram!!
    Thank you to everyone here for saving me from that!!

    Like

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